There has been a lot of talk about modernising Mumbai Suburban rail network. Much of it has remained just that — Lots of talk but no or little action.
The Ministry of Railways in collaboration with Maharashtra government has taken steps to revamp the Mumbai Suburban Railway System through implementation of Multi-modal Mumbai Urban Transport Project (MUTP).MUTP phase-1 was sanctioned at a cost of Rs 3125.20 crores.
The new trains are coming but god alone knows when.
They are renovating the ticket counters but staff is still the same and the counters that are supposed to be open are never open most of the time and there is always rush here be it 8am or 9pm.
The railways has started with automatic ticket vending machines or ATVMs.
They are machines which automate ticket purchase using a prepaid card available at rail counters. I just got one and it kills the time wasted in lines for infrequent travelers, and the best thing about it is that it is transferable to anyone. The cost 50 rs deposit and recharge of 52, 100 etc for the card, recharges are valid upto 6 mths.