After the media noise the Indian Railways has changed tatkal rules
Under the revised scheme, passengers can book Tatkal tickets from 10am. There will be special counters for Tatkal from 10am-10.30am.
The railways will also augment the e-ticket handling capacity of its website through short-term and long-term measures.
The server capacity will be increased from 3.5 lakh bookings to about 5 lakh bookings per day in about four months, which will eventually be increased to about 8 lakh bookings a day.
No authorized agents, including those of IRCTC, will be allowed to book Tatkal tickets from 10am to 12pm over the counter as well as on the internet.
Now that it is tougher for agents, but with such incentive i dont think ghost tatkal bookings will stop, only premiums will go up. .
Flaws still in the system.
No augmentation of capacity.
No requirement of submission of complete details / full names of passengers. No ID proof for bookings over Internet.
Counter booking clerks will not be fired if found indulging in malpractice. Malpractice wont go with banning of mobiles …
There is no concept of planning trains on basis of passenger behavior or travel patterns or statistical analysis.
The ticketing system needs improvement and railways needs to introduce more flexibility into their operations, adding bogies and removing bogies depending upon ticketing pattern. No concept of connecting trains exists.
The way trains are run needs to be overhauled to give passengers more options. I have seen first hand how many seats go empty after half the journey wherein most people get down at at popular spots.
Eg Udyan express emptys at Gulbarga /Raichur/Sholapur as many passengers exit after which the train has barely 40% 50% passengers till mumbai. They should augment bogies , and keep two of them fr passengers say till sholapur
Eg Chalukya express emptys at Belgaum, Hubli. Dharwad . Noone wants to travel return 11018 YPR/Mumbai as the train leaves at 6.30 morning when there is no public transport/ rickshaw available at 5.30 or 6 in Bangalore. If the train departs an hr later it would see a lot more passengers.