As online brands have proliferated people blindly buy online because one gets great deals.
But in case of defective product , some websites don’t even bother to address the problem properly.
Shopclues is one such site, Whose customer service is horrible .. it is almost non existent. Im waiting for 2+ months for a return of a damaged product i purchased on their site
Their chat doesnt work , they never reply to emails or to messages on their site.
Next time you buy anything over Rs 50 u better pay on delivery and give the box a good shake to check if u have a damaged product.